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Kandor rewrites the rulebook on facility services

Frustrated clients sparked a shift — Kandor’s bold innovation is redefining security, janitorial and system integration services across the facility management industry

In complex building operations, where security guarding, maintenance and security technology must operate as one, clients faced a common problem: too many vendors, too little alignment. 

Kandor Management Corporation saw the impact of disconnected teams, misaligned objectives and inconsistent values and stepped in to rewrite the story.

The story of Kandor

Kandor’s journey began in 2005, when Seth Fruson founded Guardteck Security from his parents’ basement. With a vision to provide something different, Seth saw a gap in the security industry: a lack of focus on customer service. He believed that security guards could be more than just enforcers; they could be ambassadors for a property, delivering not only safety but also exceptional customer experiences.

This approach was fresh, particularly in an industry often focused solely on surveillance and response. Guardteck’s guards were not just trained to watch; they were trained to engage, represent and enhance the environments they protected. Clients immediately recognized the difference, appreciating the added value this approach brought to their operations.

It wasn’t long before Guardteck’s clients began requesting that the company extend this same high standard of service to another area: janitorial and building maintenance services.

Listening to this feedback, Seth and the team launched Everclean Facility Services, a company dedicated to providing the same level of excellence in cleaning and facility management. The strategy was clear: clients wanted more and Kandor was ready to meet those needs with the same commitment to quality and customer care. 

As demand for integrated services grew, Kandor expanded even further, launching Gteck Advanced Technology to offer advanced security system integration. By seamlessly combining cutting-edge technology with their already established service excellence, Kandor began offering comprehensive solutions that were unmatched in the industry.

The Kandor way

Kandor’s competitive edge lies in its three subsidiary companies:

“When you have multiple services coming from one group of companies like ours, we better understand what our clients want and their goals, so there is total buy-in in so many different areas,” explains Chief Relationship Officer, Shaun Wilson.

Celebrating 20 years in business this year, Kandor’s evolution is a testament to their commitment to service excellence, client-driven growth and their ability to adapt to the needs of the market. 

Stronger team dynamics, better communication and seamless coordination, leading to higher accountability, improved service quality and an elevated experience for tenants, employees and guests. 

From a basement startup to a national presence, Kandor’s story is one of listening, responding and constantly striving to provide more value to their partners.

Behind the business. Photo via Kandor Management Corporation.
Behind the business. Photo via Kandor Management Corporation.

The value of partnership

Kandor’s in-house services ensure compliance and high service standards while simplifying operations, costs and boosting efficiency for property managers and business owners.

“The primary pain points our clients are finding is they’re just not seeing the partnership or the buy-in to their objectives,” Wilson says. “Because of the multiple services that we offer, our clients know that we are a value multiplier.”

With a reach stretching from the West Coast to Toronto, Kandor supports client needs as diverse as the businesses themselves, from global real estate management companies and national retail brands, to regional property managers, municipalities and family-run operations.

The result: seamless operations

Effective teamwork, communication and coordination improve accountability, service and satisfaction for tenants, employees and guests.

Over its 20-year history, Kandor has quietly become a trusted partner across the Canadian business ecosystem, servicing commercial, residential and municipal spaces, large-scale venues, shopping centres, cinemas and more. By partnering with medium-sized and family-owned companies to extend their service reach across Canada, Kandor ensures local expertise with national consistency, wherever clients need them.

“Our partners have been around for a long time and they’re really focused on quality and not quantity,” Wilson says. “These are companies who mirror the core values and people-first approach that are central to our business.” It’s a formula that’s delivered results for two decades and counting.

Ready to experience the Kandor difference?

Discover how Kandor can simplify your operations, enhance service quality and elevate your business. Visit kandorcorp.com to learn more.

 

 



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